Conditions

By signing up and clicking “I agree” on the signup sheet , you (“Client”, “Customer”, “you”, “your”, and the like) are agreeing to subscribe to Mage Networks Inc.’s (“Mage”, “us”, “we”, “our” and the like) internet service (“the Service”, “MagiNet™”) on your selected service plan or package (your “Service Plan”). You are also indicating that you have read and agreed to the following terms and conditions and agree to any other terms and conditions on our website (the amalgamation of all terms and conditions in this document along with any terms and conditions found anywhere else on our website shall be known hereinafter as “Terms and Conditions”).

1. PRICE AND PAYMENT

   You agree to pay Mage the equipment fees (if any), monthly recurring fees, and any other fees and charges related to your Service Plan (including for any changes or for termination of your Service Plan) identified by us from time-to-time plus applicable taxes (amalgamation of all fees chargeable to you shall be known hereinafter as “Fees”). We will charge your Fees to your preferred method of payment as discussed with Mage commencing on the Service Date (as defined below), monthly in advance for recurring charges for the remainder of your Service Plan, as well as for any other fees and charges that may become payable from time to time. You authorize us and any third party that processes payments on our behalf to use your credit card/debit card/pre-authorized debit (PAD) and retain your credit card/debit card/PAD and payment information for any outstanding balances and you waive pre-notification of the amounts and dates of the charges to your credit card. If payment is not received after 30 days past the payment date, we will disconnect your service and will terminate your Service Plan after 60 days of non-payment and all equipment picked up from your location. Any fees and charges not paid by the Customer when due shall be subject to interest at a rate of eighteen (18%) per annum. This termination does not release you from your responsibility to pay the fees for the Service Plan or a Cancellation Adjustment fee, if applicable.

2. INSTALLATION & SPECIFICATIONS

   We will contact you to arrange an installation time. You authorize us to install MagiNet™ on your property. Installation can be one or more of the different types of installation listed below:

   1. MAGE STANDARD NETWORK INSTALLATION

      The Mage Standard Network Installation includes but not limited to:

      1. the mounting of a subscriber module to either the house, on-building, a tree, or existing installed pole.
      2. the running of up to three hundred (300) feet of Ethernet cable from the base of the subscriber module to the point of entry into the home or building, and after that the running of up to an additional fifty (50) feet of cable to your router (s).
      3. the drilling of hole(s) into the customer’s residence or building, as required, to facilitate cable entry for installation purposes.
      4. the installation of a surge protector to the exterior of the house or building unless the installer otherwise requires the same to be in a different location.
      5. the sealing of all exterior holes made by the installer in the installation process.
      6. the use of drip loops on the exterior cable.
      7. the hook-up of an AC power adapter and the testing of the system.

   2. DPRL (Data Pipeline Relay Location) INSTALLATION

      Mage shall have the right to erect, place and maintain the DPRL and all structures, equipment, components, cable, and materials required in connection therewith (collectively, the “Equipment”) placed on the Property by Mage. The Equipment shall always remain as the property of Mage and may be removed by Mage at any time prior to or within a reasonable period after the expiration of the term hereof or any extension hereof upon notice to you.

   3. CUSTOM INSTALLATION WORK

      The Custom Installation work includes but not limited to pole installation, trenching, and burying of cable, fishing cables through walls and/or crawling through attic . Any request by you or requirement for Custom Installation work will require additional charges by Mage or its contractor(s). This means any work not included in the Standard Installation will require additional fees.  Custom installation work will be estimated, quoted, and presented to you as an additional fee, for acceptance or rejection by you.

   4. MAGE EXTENDED ACCESS NETWORK INSTALLATION

      Mage Networks uses LEOS (Low Earth Orbiting Satellite) technology in conjunction with Mage’s proprietary patented technology to deliver extended coverage to a cluster of homes in very hard to reach areas. The LEOS installation will be determined by Mage Networks and distributed after that for optimal results. The speed and overall performance of the service are dependent on the LEOS technology, and as such, Mage Networks shall not be held liable for any variations in service speed or performance resulting from the LEOS connection.

3. DURATION OF TERM AND CHANGES TO SERVICES

   Your Service Plan will start on the day when MagiNet™ is installed and ready for use in your home or business (the “Service Date”) and will continue for the length of time you selected (“Term”).

   1. Month-to-Month Service Plan

      If you select a month-to-month Service Plan, you will be billed your Fees at the published rate to which you agreed when you subscribed to you Service Plan, including any discounts that applied when you subscribed. Month-to-month will renew and be billed automatically every month until you tell us you would like to cancel. Service Plans may be cancelled without fee or penalty, with a minimum of one (1) full calendar month of notice, effective on the last day of the calendar month AFTER the month in which we receive your cancellation request. For example, if you tell us you want to cancel your month-to-month service on April 15th (“Cancellation Notice Date”), the day on which your billing will cease, and your service will end, is May 31st (“Termination Date”).

   2. Annual Service Plan

      If you select an Annual Service Plan, you will be billed your Fees at the published rate to which you agreed when you subscribed to your Service Plan, including any discounts that applied when you subscribed.  Service Plans may be cancelled before the end of the Term, but a Cancellation Fee will apply, as defined in Section 4.

      When your Service Plan year ends, your Annual Service Plan will automatically renew unless you change to Monthly or cancel; the current Fees and Service Plan Terms and Conditions will apply.

      You can increase (upgrade), decrease (downgrade), transfer (move) or cancel the bandwidth or other features of the service selected in your Service Plan, as such options become available in your area, by notifying us of the change (the “Request”) in which case the terms and conditions provided below will apply. A Request for an upgrade, downgrade, or move will trigger the termination of your existing Service Plan and the creation of a new Service Plan reflecting the revised bandwidth amount, pricing, and new term.

4. SERVICE PLAN TERMS AND CONDITIONS
   1. Upgrades:

      A Request for an upgrade can be submitted at any time by contacting Mage at support@mage-networks.com. Upgrades will usually be completed within five business days of receipt of the Request. You will not be charged an administrative fee for an upgrade. Any prorated credits for the remainder of the month of lower bandwidth will be applied to the first payment for the upgraded Service Plan.

   2. Downgrades:

      A Request for a downgrade can be submitted at any time by contacting Mage at support@mage-networks.com. We will downgrade your services effective on the last day of the calendar month AFTER the month in which we receive your Downgrade Request. You could be charged an administrative fee for a downgrade. Your downgrade will result in starting a new plan from the first month of a new term. You will not be eligible for any promotions unless the downgrade Request is made during a month-to-month term.

   3. Moves:

      A Request for a move, within a Mage coverage zone, can be submitted at any time by contacting Mage at support@mage-networks.com. By submitting a Request for a move, you are ordering a new Service Plan for your new location (“New Plan”) and terminating the former Service Plan (“Old Plan”). Termination of the Old Plan will take effect as of the Service Date for the New Plan. In this instance, the Cancellation Fee set out below will not apply. However, if needed you could be charged an installation fee.Note that a Request for a move outside of Mage’s coverage area will be treated as a Cancellation, as described below.

   4. Cancellation:

      An Early Cancellation Adjustment (Section 4 v) will apply when a Request for the termination of your Annual Service Plan is submitted. We will stop billing for Services on the last day of the calendar month AFTER the month in which we receive your cancellation request. Therefore, we suggest you plan to NOTIFY MAGE OF YOUR INTENT TO CANCEL THE SERVICE MORE THAN 30 DAYS IN ADVANCE. For clarity, cancellation during a month-to-month Term will not result in an Early Cancellation Adjustment Fee, but the same notice and disconnection timelines apply.

   5. Early Cancellation Adjustment:

      IF YOU CANCEL AN ANNUAL SERVICE PLAN, INCLUDING BUT NOT LIMITED TO A 1 YEAR TERM SERVICE PLAN, YOU AGREE TO PAY US THE DIFFERENCE BETWEEN WHAT YOU’VE PAID US ON YOUR ANNYAL PLAN AND WHAT YOU WOULD HAVE PAID US IF YOU WERE ON A MONTH-TO-MONTH PLAN, PLUS ONE FULL CALENDAR MONTH OF FEES AT THE POSTED MONTH-TO-MONTH RATE. YOU ACKNOWLEDGE THAT THIS CANCELLATION FEE IS TO COMPENSATE US FOR COSTS INCURRED AS A RESULT OF EARLY TERMINATION AND IS NOT A PENALTY. For example, if you originally signed up for a 1 Year Service Plan at $110/month, but wanted to cancel part way through the 5th month after paying for 5 months of service, and the current month-to-month rate is $120/month, your Cancellation Fee would be $50. In addition, a full calendar month of Notice of Cancellation is required, which amounts to $120. Therefore, the full cost of cancellation is $170 in this scenario. This is calculated as follows: 5 months at discounted rate x $10 difference between the discounted rate ($110) and the regular month-to-month rate ($120) = $50 + one full calendar month of notice at $120 = $50 + $120 = $170.

   6. Cancellation for moving out of the coverage area:

      Notwithstanding other Terms and Conditions herein, if you need to cancel the Service because you are moving out of the coverage area, which is detailed on our website as the coverage area, and currently includes the Townsite of Redwood Meadows, AB and the region commonly known as Bragg Creek, AB, but may expand in the future, and you are not moving to a location within range, or easily brought within range (at our discretion and expense), of the coverage area, then NO CANCELLATION ADJUSTMENT FEES WILL APPLY. However, a Cancellation Notice of one (1) full calendar month must be provided, as detailed above. Proof of your new address will be required.

   7. Cancellation and reactivation for Seasonal Customers

      Notwithstanding any other terms and conditions herein, if you need to cancel the Service due to the end of the camp season, you must notify us by email at support@mage-networks.com. In your notice, please indicate whether you intend to return to the site the following year.

      1. If you plan to return: Mage equipment will remain installed, and no disconnection fee will be charged. However, an administration fee ($50) will apply when service resumes.
      2. If you do not plan to return: We will coordinate a time to retrieve our equipment from the site.

5. YOUR RESPONSIBILITIES
   1. Your information:
      You must provide accurate and complete information about yourself and your business (as applicable). If your information changes, you must promptly update us in writing at support@mage-networks.com. If we do not believe the information is accurate, we may choose not to provide you with the Service Plan.
   2. Your Stuff:
      You are responsible for providing at your premises space, internal wiring, power, cabling, and an environment (“Your Stuff”) sufficient for the Router Specifications in your utility room near your service entrance. If we believe Your Stuff is likely to cause hazard or service obstruction, you will try to eliminate this likelihood at our request.
   3. Your cooperation:
      You will cooperate with us, including but not limited to responding to all reasonable requests for information and facilitating our installation and delivery of your Service Plan to you. You will comply with any restrictions on the use of the services and with any use policies or instructions we communicate to you. While we know you’ll want to fix any issues you may encounter with your Service, you agree NOT to tamper with any equipment belonging to Mage, whether it is located inside or outside your home or your business, or anywhere else.
   4. Router Specifications:
      Unless you are renting a router from Mage, you are responsible for ensuring that the operation of the Router is in compliance with the Router Specifications in order for us to provide you with services.
   5. Acceptable Use Policy:
      You will comply with Mage’s Acceptable Use Policy available on our website.

6. TERMINATION

   If either of us is in breach of this agreement, the one that is not in breach can terminate this agreement and your Service Plan by providing 30 days written notice. If either of us goes into bankruptcy, receivership, or a similar proceeding, the other can terminate this agreement and your Service Plan. Mage may elect to terminate this agreement and your Service Plan if Mage provides you with notice equal to the lesser of six months and the remaining balance of the term of your Service Plan. Upon termination of the Service Plan, you will pay Mage all amounts owing and you will return all Mage equipment in accordance with the instructions provided.

7. PRIVACY

   You authorize Mage to collect, use, transmit, process, and store information relating to you and your business (as applicable) as described in the most current version of the Mage Privacy Statement.

8. NOTICES

   Let’s communicate with each other online, through the website, or by email (support@mage-networks.com). You can also call us at 855-MAGE ISP (855-624-3477).

   Mage’s address for legal notices is: Mage Networks Inc., 700 Ranch Estates Place NW, Unit 14, Calgary T3G 1M3, Canada.

9. CHANGES TO THESE TERMS

   Mage Networks reserves the right to amend, modify, or update the terms and conditions governing our services at any time, at our sole discretion.

   Any such changes will be communicated to you in writing and shall become effective as of the date specified in the notice. Continued use of our services following such notice will constitute your acceptance of the revised terms.

10. WARRANTIES & SERVICE LEVEL AGREEMENTS
    1. Warranties
       1. MagiNet™ is normally configured and operated according the following Warranties and Service Level Agreements (SLAs). Once construction of our network is considered complete in an area:
       2. MagiNet™ will provide maximum 100 Mbps or  maximum 50 Mbps unloaded data rate to each subscribing home or business, excluding Force Majeur (events outside the control of Mage). Unloaded data rates are different from the rates shown on commonly used “speed test” applications, in that the speed tests do not account for addition of TCP/IP packet data, which may change the test results by as much as 20%;
       3. MagiNet™ will provide stability of service such that internet connectivity for subscribed residents will be met for a minimum of 98% of the minutes in any three consecutive months, or in 6 months in any 12 month period of the Term, excluding Force Majeur (events outside the control of Mage);
       4. MagiNet™ will provide our unique Guaranteed Streaming Bandwidth GSB™, which is a minimum quantity of unloaded streaming data availability for each subscribing home or business at a guaranteed rate of 7 Mbps, excluding Force Majeur (events outside the control of Mage);
       5. If repair or replacement of defective equipment is required, and the defect is found NOT to be as a consequence of misuse or mistreatment by anyone in or near your home or business, no-charge on-site service will be provided. If repair or replacement of defective equipment is required, which is found to be as a consequence of misuse or mistreatment, support costs will be billed to you for full replacement value of the equipment, in addition to labour charges at a rate of $150/hour CAD including travel time, for a minimum of 1 hour. If on-site support is required at your home or business, whether for chargeable services or for no-charge services, Mage will provide such on-site support no later than ten (10) days after notice of any such issue.
       6. With respect to the warranty statements made above, it is important for users of MagiNet™ to note the following:
       7. The making of specific Warranty commitments is not commonplace in the Internet Service Provider industry, except to make statements to the effect that no performance commitments are guaranteed under any circumstances. Mage is proud to be taking such a ground-breaking step in making these commitments to you;
       8. In light of the fact that the MagiNet™ Warranties statement is effectively unique, there are as-yet-incomplete definitions of some of the terminology within the Warranty, which will need to be refined from time to time. Therefore, any and all ambiguities inherent in any term or statement in this Warranties and Service Level Agreements Section shall be resolved at the sole discretion of Mage, acting reasonably.

    2. Service Level Agreements

       For all our customers, telephone and email support will be available to you Monday to Friday, from 8 a.m. – 5 p.m. MT (Mountain Time), not including statutory holidays. Calls or messages will be responded to within one (1) business day at the latest. On-call support is available daily, from 6 a.m. to midnight MT (Mountain Time), including weekends and public holidays by submitting a ticket through Support for Rural Internet | Mage Networks

11. DISCLAIMER OF CERTAIN DAMAGES

    UNDER NO CIRCUMSTANCES WILL WE (INCLUDING OUR CONTRACTORS OR LICENSORS) BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES; FOR LOSS OF PROFITS OR ANTICIPATED SAVINGS; OR FOR LOSS OR CORRUPTION OF DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

12. LIMITATION OF LIABILITY AND EXCLUSIVE REMEDIES

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR (INCLUDING OUR CONTRACTORS ANDLICENSORS) MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS AND CAUSES OF ACTION ARISING OUT OF, BASED ON, RESULTING FROM OR IN ANY WAY RELATED TO THIS AGREEMENT OR YOUR SERVICE PLAN WILL BE TO RECOVER THE ACTUAL AMOUNT OF DAMAGES YOU INCUR UP TO THE AMOUNT YOU PAID, IF ANY, TO US FOR THE SERVICE PLAN IN THE SIX (6) MONTHS PRECEDING THE CLAIM; OR, IF YOU HAVEN’T PAID ANYTHING TO US IN THOSE SIX (6) MONTHS, FIVE DOLLARS (CAD$5.00).

13. APPLICATION OF LIMITATIONS OF LIABILITY

    Each of the limitations of liability in Sections 11 and 12 apply for all causes of action including (a) breach of contract, (b) breach of warranty, (c) tort, including negligence and misrepresentation, (d) strict liability, or (e) any other cause of action, to the maximum extent the exclusions and limitations are not prohibited by applicable law. Certain laws do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations, may not apply to you, and you may have additional rights to those contained herein.

14. INDEMNIFICATION

    You agree to indemnify us (including our directors, officers, employees, agents, suppliers and contractors) harmless from and against any and all costs, liabilities, losses and expenses (including, but not limited to, reasonable legal fees and expenses) resulting from any claim, suit, action, or proceeding brought against any of us by third parties arising from your use of your Service Plan.

15. GENERAL
    1. Governing Law:
       This agreement is governed by the laws of the Province of Alberta and applicable laws of Canada.
    2. Severability:
       If a court determines that part of this agreement is invalid, the rest of the provisions are still applicable. If any provision is deemed unenforceable, where possible, it will be modified to the extent necessary to make it enforceable.
    3. Assignment:
       You may not assign, transfer or sub-license this agreement or your Service Plan. We may. assign this agreement at any time.
    4. Performance of Obligations:
       We may perform our obligations through the use of our affiliates, subcontractors, suppliers or agents but we will remain liable to you.
    5. No Waivers:
       If we fail to act with respect to a breach by you or others, we are not waiving our rights to act with respect to subsequent or similar breaches. A waiver will only be binding on us if it is in a written document signed by us.
    6. Entire Agreement:
       This agreement (including any incorporated terms) constitutes the entire agreement between us with respect to your Service Plan.
    7. Survival:
       After termination of this agreement, the following provisions will survive: 1, 2, 3, 9, 10, 11, 12, 13, 14 and 15.

16. Credits

    Should Mage Networks determine it’s not meeting its SLA, may decide to provide credit to you. Credits are handeled on a case by case basis. Please contact us at support@mage-networks.com for all credit related inquires.

INTRODUCTION

The benefits and privileges available from Mage Networks (“Mage Networks”) and the Internet in general, must be balanced with duties and responsibilities so that other users can also have a productive, enjoyable experience. This Acceptable Use Policy (the “Policy”, or “AUP”) was designed to prevent unacceptable uses of our services and equipment as well as to ensure that we are able to provide the level and quality of services that our customers expect. Each customer of Mage Networks is responsible for ensuring that the use of all services provided to such customer complies with this Policy.

If Mage Networks believes, in its sole discretion, that a violation of this Policy (direct, or indirect, including violations by a third party) has occurred, it may take responsive action. Mage Networks is entitled to remove the offending material, establish immediate or temporary filtering, deny access, suspend or terminate Mage Networks Services, or take any other appropriate action, as determined by Mage Networks, in addition to any remedies provided by any agreement to provide Mage Networks Services.

Mage Networks may investigate incidents involving violations of this Policy, and such violations may subject the customer to civil or criminal liability. In the event of a criminal violation Mage Networks will co-operate fully with law enforcement.

The customer is solely responsible for use of their Mage Networks account, regardless if such use occurred without the account holder’s consent or knowledge. Mage Networks may amend this policy at its sole discretion. The continued use of Mage Networks services after an amended policy has been posted here will be deemed as acceptance of the amended policy.

PROHIBITED ACTIVITIES

Illegal/Criminal Activity

Mage Networks services must not be used for any activity that violates any local, provincial, federal, international or any other applicable law or regulation, including the distribution or storage of materials that are contrary to any applicable law or regulation. Prohibited activities include, but are not limited to:

• Infringing copyrights, trademarks, trade secrets, patents or any other type of intellectual property;
• Posting any content that threatens, advocates, promotes or otherwise encourages violence or which provides instruction, information or assistance in causing or carrying out such violence;
• Transmitting offensive materials including obscene, pornographic, indecent, hateful, defamatory or otherwise objectionable material; and
• Violating the personal privacy of another individual.

Security Violations

Mage Networks services must not be used to breach the security of any account, network, service, or other system of Mage Networks, or to gain unauthorized access to another network or system. Other security breaches include, but are not limited to:

• Attempting to gain access to any other person’s computer, software or data, without their knowledge or consent;
• Circumventing user authentication or security of any host, network or account (“cracking” or “hacking”);
• Interfering with service to any user, host or network (“denial of service attacks”) including, but not limited to, mail bombing, flooding of networks, deliberate attempts to overload a service and attempts to crash a host; and
• Using or distributing tools designed to compromise security, such as password guessing programs, cracking tools, packet sniffers or network probing tools.

Email Violations

Mage Networks Services must not be used by any customer (or any of their customers) to send messages (including fax and voice traffic) that have the effect of preventing fair and proportionate use of Mage Networks Services by others. Other email violations include, but are not limited to:

• advertising, transmitting, or in any way providing any software, program, product, or service that facilitates a violation of this AUP or is designed to violate the Mage Networks AUP or the AUP of any other Internet Service Provider;
• sending unsolicited bulk messages, including, commercial advertising, unsolicited commercial messages, chain letters, charity requests, petitions for signatures and political or religious messages;
• sending messages to any user who does not wish to receive it, either to a Mage Networks account holder or otherwise;
• Spamming, whereby the customer sends numerous copies of the same or substantially similar messages to many account holders, or sending large or multiple files or messages to a single user with malicious intent;
• Spamming indirectly through the use of other service providers or transmitting email or content through other service providers in a way which indicates in any way that Mage Networks was involved in the transmission of such email or content;
• Altering the headers of email messages for the purpose of concealing the recipient’s or sender’s identity, or any other illegitimate purpose; 
• Operating an unsecured email relay;
• Posting binary files to non-binary newsgroups; and
• Attempting to evade filters of spamming

SUBSCRIBER AGREEMENT

The customer will indemnify and hold Mage Networks harmless from any claim brought by third parties relating to the customer’s use of Mage Networks Services. The customer must pay and defend all legal costs (including legal fees) arising from such claims. Upon receiving notice, the customer must immediately notify Mage Networks of any claim or potential claim involving their use of Mage Networks Services. Failure to do so gives Mage Networks the right to defend such claims at the customer’s sole cost.

Mage Networks makes no warranties other than those explicitly detailed in the Wireless Internet Agreement between the Townsite of Redwood Meadows and Mage Networks Inc. No other warranties of any kind are made, whether expressed or implied, including any implied warranty of merchantability or fitness of Mage Networks Services for a particular purpose. Mage Networks takes no responsibility for any direct, indirect, incidental, special, consequential, punitive or other damages whatsoever, including, but not limited to, loss of use, data, information or profits from delays, non-deliveries, mid-deliveries, or service interruptions, arising out of, or in connection with, customer use or access of any site.

Mage Networks may co-operate with other Internet Service Providers to discourage and resist any abuse of online procedure and policies. In the event that Mage Networks learns that one of its customers is using other networks in an unacceptable way, Mage Networks reserves the right to take corrective action against such customer.

CONTENT OF ONLINE MATERIAL

Mage Networks is not responsible for, and shall not be held liable for, any damages resultant of any conduct, content, communications, goods and services available on or through Mage Networks Services.

PRIVACY OF COMMUNICATIONS

Mage Networks may at all times monitor the performance of Mage Networks Services electronically to ensure its facilities are operating properly.

The customer acknowledges that Mage Networks has the right, but not the obligation, to monitor or disclose the contents of private communications if Mage Networks, in its sole discretion, reasonably believes that such action is necessary:

1. to comply with applicable law or valid legal processes;
2. to protect Mage Networks’ rights or property;
3. in emergencies where a person’s physical safety is compromised; and
4. to enforce the terms of this policy. 

Mage Networks is not obliged to inform the customer that such information has been disclosed or will be disclosed.

QUESTIONS AND COMPLAINTS

For any customers who may have questions or complaints regarding this Policy, or to report a suspected breach of this policy, please contact customerservice@mage-networks.com.

MAGE NETWORKS WIFI WARNING​

WARNING: THIS WIRELESS NETWORK IS NOT SECURE.

PARENTAL GUIDANCE: THIS NETWORK DOES NOT PROVIDE ANY CONTENT FILTERING.

UNDERAGE USERS SHOULD HAVE PARENTAL CONSENT AND/OR SUPERVISION TO USE THIS NETWORK.

Please visit mage-networks.com Home Page for information on some content filtering apps that can be added to your child’s phone. Mage Networks is not responsible for content viewed by minors nor is it responsible for the performance of any app.

Mage Networks Inc. provides access to the Internet as a service of convenience to the public. Mage Networks expressly disclaims any liability or responsibility arising from access to or use of information obtained through its electronic information systems, or any consequences thereof. Conducting business or personal transactions such as credit card purchases, stock trades, bank transactions, etc., or accessing systems where such personal or business data are stored is not recommended. Mage’s computing environment does not maintain sufficient safeguards to protect such activities. Users of computing resources should be aware of the possibility of contamination by computer viruses and trojans. Users are warned that it is not possible to provide a 100% virus free environment and that the user accepts such risks while using the Mage’s computing resources.

Unacceptable Use

It is not acceptable to use the Mage Networks computer network for:

• Any purposes which violate Canadian, provincial, or local laws.
• Transmitting threatening, obscene or harassing materials, including the use of profanity or offensive language.
• Intentional or unintentional disruption of network users, services or equipment, harm to other computer systems, including excessive bandwidth utilization.
• Distribution of unsolicited advertising.
• Tampering with computer or network security.
• Making unauthorized entry into any systems accessible via Mage’s computer network.
• Representing oneself as another person.
• Developing and/or propagating programs that harass other users or cause harm to other computer systems. (e.g. computer “viruses” and “worms.”)
• Copying, file sharing, downloading or distributing commercial software or other material (e.g. music or videos) in violation of federal or international copyright laws.
• Accessing or loading pornographic, obscene, or sexually explicit material.
• Other uses deemed inappropriate at the discretion of Mage Networks management.

Illegal acts involving Mage’s network may be subject to prosecution by local, provincial or federal authorities, as well as civil litigation for damages, including both punitive and exemplary, and financial compensation.